Hotel pricing has always been unpredictable. A room that costs $280 tonight could drop to $230 next week—and unless someone’s watching, your clients miss out on the savings.
That’s where Price Drop Protection, a new feature built into the ORX Travel Platform, changes the game.
With this intelligent automation, when your client’s hotel rate drops after booking, the system automatically rebooks the same room at the lower price—no manual work required. It’s effortless savings that make you look like the hero.
For travel agencies and independent advisors, it’s a feature that builds client trust, drives loyalty, and keeps your brand ahead in 2025’s competitive market.
Price Drop Protection is ORX Travel’s automated rebooking technology designed to protect travellers—and the agents who serve them—from fluctuating hotel prices.
Our system continuously monitors live rates from multiple suppliers and wholesalers. When it detects a lower price for the same room, on the same dates, the booking is automatically reissued—saving your client money while preserving your commission.
In an era where travellers can compare prices in seconds, this feature gives agencies a powerful edge. It shows clients that you’re proactive, tech-enabled, and working in their best interest—without any added effort on your part.
Unlike generic booking tools, ORX Travel is built specifically for travel agencies. That means your portal isn’t just branded—it’s backed by a robust engine that handles the complexity for you.
Our Price Drop Protection feature taps into the same global distribution networks, NDC channels, and hotel wholesaler feeds your agency already uses. It monitors fluctuations 24/7 across these sources and automates the rebooking process when a better rate is found.
The best part? It’s entirely seamless. You don’t need to track rates, chase suppliers, or manually modify reservations. Everything happens behind the scenes, keeping both your client and your bottom line protected.
A common question we hear is: Do people still use travel agents in 2025?
The answer is a resounding yes—but with one important shift. Clients expect both personal service and smart technology.
While online platforms offer convenience, travellers still value human expertise—especially for complex itineraries, corporate travel, and luxury bookings. However, they also expect agents to leverage technology that enhances value.
Features like Price Drop Protection prove that agencies can combine trusted service with automation to deliver the best of both worlds. It’s the perfect example of why modern travellers still turn to professionals over self-serve booking sites.
Nothing delights a traveller more than a message saying, “We saved you $150 on your hotel stay—automatically.”
Price Drop Protection helps agents deliver unexpected value, reinforcing the sense that clients are in good hands.
When clients see that you’re proactively saving them money, they’re far more likely to book again. It builds long-term trust and differentiates your agency from competitors who offer static pricing.
Because ORX Travel maintains full commission visibility, agencies can offer lower prices without losing revenue. It’s a win-win—clients save, and you maintain your profit margins.
In short: traditional systems leave money on the table. ORX Travel’s smart automation ensures you never have to tell a client they could’ve paid less elsewhere.
If you’re already using the ORX Travel Platform, Price Drop Protection is already enabled.
No coding or extra integrations required. Once your booking site is live, the feature monitors eligible hotel bookings automatically.
It also works seamlessly with your preferred supplier content, including Accor Travel Agent Rates and other negotiated deals, giving you confidence that both public and private rate types are protected.
Travel technology should strengthen your client relationships—not replace them. ORX Travel’s mission has always been to empower agencies with white-label tools that blend automation with personalization.
From GDS and NDC content integration to markup management and now Price Drop Protection, we’re giving agencies of all sizes the infrastructure to operate like global brands—without losing the human touch that travellers value most.
The smartest travel agencies don’t just sell trips—they sell peace of mind.
With Price Drop Protection, you can assure your clients that they’ll always get the best available hotel price, even after they book. It’s automation that earns trust, repeat business, and referrals.
👉 Ready to see it in action?
and discover how our Price Drop Protection feature can help your agency deliver more value with less effort.
